eCommerce is an ever-rising industry witnessing a substantial rise every year. This has made more & more businesses shift to online platforms in a short period. Almost every day we wake up to some updates, new launches, and more innovation. Technology growth has always been a constant, but this year, the growth of online platforms has particularly left the eCommerce industry surprised.
The future of the eCommerce industry is voice commerce. People are increasingly showing interest in voice assistants like Google Assistant, Siri, Google Home, or devices like Amazon Echo.
The striking growth of voice eCommerce owes to two primary factors, convenience, and accuracy. Global platforms like Amazon & Google, both are striving to provide regional language voice assistance for online shopping. Thus, online businesses today need to optimize their top-level conversion funnel content to provide answers to frequently asked questions by consumers about your product or the industry.
It refers to creating a seamless shopping experience for your customers across devices & channels. With the growing use of voice shopping and mobile devices, the number of omnichannel users is going to increase in the coming years.
· Optimizing your website for the small screen to reach the growing smartphone users. You can also create a dedicated mobile app for your business.
· Provide a personalized customer experience by analyzing their behavior across platforms and providing them with exactly what they are looking for.
You need to provide your customers with a variety of payment options. These days, there are a variety of digital payment options available that include debit or credit cards, e-wallets like GooglePay, Paytm, Phonepe, and even Bitcoins. It's predicted that more & more online businesses will adapt to cryptocurrency in the coming year.
All the above trends that we've listed in this blog post, from voice eCommerce to omnichannel shopping, somehow connect to one factor that is dominating the world today—the use of smartphones. Compatibility for smartphones is one of the necessities for the survival of eCommerce platforms. If you have the budget & resources, you can even develop a mobile application for added features like push notifications, access to phone media, etc.
When you are competing in a dynamic world, the only thing that you should make note of is that change is the only constant. Vidya corporation is adopting the latest technology & demands, achieve great results in business.